Guest service Agents

Best Western Mountainview Inn is looking for dedicated Guest service Agents to add to our team in Golden,BC. (1024, 11th Street North ,Golden ,BC) Full time, Permanent Job Wages: $ 17.85 /hour for 40 hours a week. Positions available :3 Start Date : As soon as possible JOB REQUIREMENTS Education Secondary (high) school graduation certificate No experience required. Languages: English Specific Skills Take, cancel and change room reservations Register arriving guests and assign rooms Provide information on hotel facilities and services Process group arrivals and departures Process guests' departures, calculate charges and receive payments Investigate and resolve complaints and claims Balance cash and complete balance sheets, cash reports and related forms Answer telephone and relay telephone calls and messages Clerical duties (i.e. faxing, filing, photocopying) Provide general information about points of interest in the area Provide customer service Assist clients/guests with special needs Maintain an inventory of vacancies, reservations and room assignments Work Conditions and Physical Capabilities Work under pressure Attention to detail Standing for extended periods Overtime required Personal Suitability Effective interpersonal skills Flexibility Team player Excellent oral communication Client focus Dependability Reliability Organized Employment groups : This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities ; Support for newcomers and refugees; Support for youths; Support for Veterans ; Support for Indigenous people; Supports for visible minorities Only apply to this job if: You are a Canadian citizen, a permanent or a temporary resident of Canada. You have a valid Canadian work permit. If you are not authorized to work in Canada, do not apply. The employer will not respond to your application. By email : gm@bestwesterngolden.com By mail: 1024 11th St N Golden, BC-V0A 1H2 In person at 1024 11th St N Golden, BC V0A 1H2; Between 10:00 AM and 06:00 PM